CUADRUM develops your online survey tool on the basis of individual software, which can be used within the company, but also as a market research tool for customers. Precise data is easily gathered – from employee satisfaction to product innovation to a complete “Customer Journey Map”. The results are made available, transparent and in real time, to all levels of your organisation. With this information advantage, CUADRUM can reform – in certain cases even revolutionise – your business processes.
Put your customer (back) into the spotlight
With the help of CUADRUM, you consistently align all levels of your customer contact to one factor: Customer satisfaction. Data is recorded in real time and individual reactions made possible. Moving away from traditional debriefing, future corporate actions are tailored to the customers’ needs – in real time. Complete strategies and tactics can be implemented on the basis of verifiable information to enthuse your customers, goal-oriented on all levels.
CUADRUM inspires
From medium-sized businesses to DAX-listed companies: CUADRUM is your modern compass to active customer-oriented action. Customer enthusiasm needn’t be a coincidence – create it as a result of new and up-to-date information. Challenge CUADRUM!